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Veteran-Owned · East Troy, Wisconsin

Never miss another lead. Never miss another game.

You started this business to take care of your family, not to live on your phone. We set up your Business Command Center so leads get answered, booked, and followed up, even when you're at the field.

Founded 2016 14-day free trial Month to month White-glove setup
A dad at his child's soccer game, present with his family at sunset

Be at the game. We'll handle the follow-up.

This is the part nobody puts on the truck wrap

You're good at the work. The leak gets fixed, the house gets closed, the car comes out sharp. The part that wears you down is everything around it.

The missed call became someone else's job

You were on a roof, in a house, or under a hood. The phone rang. You couldn't pick up. By the time you called back, they had already booked the other guy.

Quotes at the kitchen table at 10 PM

The kids are in bed, or they're still up and you're not really there. You're typing estimates instead of being done for the day.

Weekends lost chasing leads

Saturday morning should be a game, a practice, or a slow breakfast. Instead you're following up on quotes you sent last week.

If nothing changes, the leads keep slipping, the nights stay late, and your kids get used to the dad who's always on his phone.

Why I built this

Donald Ross, founder of Patriot Business Systems

I'm Don Ross, founder of Patriot Business Systems. We're a veteran-owned company based in East Troy, Wisconsin. I started this in 2016 because I kept watching good owners work themselves to exhaustion.

These are people who are great at the trade, great with a client, and terrible at getting home on time. Not because they don't care about their family. Because they didn't have a system catching what they missed.

When the systems work, people go home on time. They make the game. They aren't typing quotes at the kitchen table at 10 PM. That's the business I wanted to help you run, and it's the reason this company exists.

We don't hand you a login and a manual. We sit with you, learn how leads come in, and set up your Business Command Center around the way you actually work.

Don Ross
Founder, Patriot Business Systems · East Troy, Wisconsin

Three steps. Then you get your time back.

No long onboarding maze. You tell us how work comes in. We build the system. You get back to the job and the people who are waiting on you at home.

Book a 15-minute call

Tell us how leads come in and where they slip through. We'll point you to the plan that fits, or tell you if we're not the right fit.

We set up your Business Command Center

Live in 24 to 72 hours, depending on the plan. Our team does the setup with you, so you can keep running jobs while it comes together.

Get back to running jobs and coaching Little League

Run the work. Coach the team. Answer live when you're free. The AI and automation handle the rest, inside the limits you set.

A day in the Command Center

Think of it as a small team that never clocks out. Each AI agent has a job. You stay in charge of the close, and you stay in charge of when a conversation comes to you.

Morning

Captain Scout brings in new prospects

Ads, social, and direct mail go out with your approval, so you're not starting the day from a blank page.

All day

Sergeant Follow-Through keeps their attention

Texts, emails, and mail follow up on open quotes so yesterday's lead doesn't go cold while you're on a job.

When they reply

Lieutenant Connect answers and books

The conversation gets handled. The appointment lands on a calendar connected to yours. The lead is qualified before it hits your day.

On the call

You close the deal

You or your sales team sell. That's the work that actually makes you money, and it's the part we leave in your hands.

After the job

Corporal Care asks for the review, then the referral

Every eligible customer gets invited to leave a review. Then we ask for the intro and the return visit, so growth isn't a leftover task on Friday night.

In the background

General Command and Major Intel keep you briefed

The day stays on track. You can see what's working without digging through texts, notes, and three different inboxes.

You answer live when you're free. You decide when to pick up.

Two ways the next year can go

Same business. Same family. A very different week.

A business owner sitting in his work truck after dark, still answering messages while his family eats dinner inside
Without a system

You're still the backup plan

  • A missed call becomes someone else's job
  • Quotes wait until 10 PM at the kitchen table
  • Saturday is for catching up, not for the game
  • Follow-up depends on your memory and your phone
  • Reviews and referrals only happen if you remember to ask
  • The business pauses when you do
The same kind of evening, except dad is at the game with his family
With your Command Center

You decide when to pick up

  • Missed calls get a text-back, and an AI receptionist can answer
  • Follow-up goes out while you're still on the job, or in the stands
  • Weekends belong to your family
  • Old leads get re-engaged without you hunting through notes
  • Reviews and referrals get asked for, every time
  • You close. The system handles the repetitive work around it

A Command Center, not another login

You could hire for this. Recruit someone, train them, manage them, and still cover the nights and weekends yourself. Or you can put the repetitive work inside a system we set up with you.

What your Command Center does

This is the work that quietly eats a week if nobody owns it.

  • Answers calls, texts, and chat when you can't pick up
  • Books appointments on a calendar connected to yours
  • Follows up on open quotes so they don't go cold
  • Re-engages old leads sitting in your phone or inbox
  • Asks every eligible customer for a Google review
  • Asks for referrals and repeat work after the job
  • Keeps leads, conversations, quotes, and contracts in one place
  • 6 AI agents built on Grok, custom set up for your business and industry on your own Grok account

What it takes to hire this out

A good hire can help. They still can't be everywhere you need them to be.

  • You have to find them, train them, and manage them
  • They go home at 5, and they take weekends off
  • When they're out, the follow-up sits
  • After hours, you're still the backup plan
  • Your Command Center works inside the rules you set, around the clock, without adding another person to the payroll

See the plan that fits how you work today. Every option starts with a 14-day free trial.

Pick your level of command. Upgrade anytime.

You built this business to take care of your family, not to miss another game chasing leads. Every plan is built and set up by our team. You stay in command. Answer live when you're free. Let the AI and automation handle the rest.

Start here

Outpost

A professional page so customers can reach you in one tap, instead of bouncing and calling the next company.

$27/mo

No setup fee. Live in 24 hours

  • 1-page website on the Business Command Center
  • Hosted at
    easybuttonbusinesssystems.com/your-company
  • One-click contact: customers can call, text or email you with one tap
Set Up My Outpost

Add your AI

Recruit

Your website stands watch after hours, so a lead at 9 PM gets an answer and a booking instead of going to a competitor.

$97/mo

No setup fee. Live in 48 hours

  • Everything in Outpost, plus:
  • AI chatbot that answers your most common customer questions
  • Books a 15-minute discovery call, or a diagnostic visit for home services
  • A scheduling calendar our team sets up, connected to yours, so it only books times you are actually free
Recruit My AI Chatbot

Work your leads

Recon

Miss a call on a job and the lead still gets a text back. Quotes and contracts go out from your phone, not after the kids are in bed.

$297/mo

$997 one-time setup. Live in 48 hours

  • Everything in Recruit, plus:
  • Missed-call text-back, so the caller hears from you right away
  • CRM for up to 3 users to call and text leads
  • Up to 3 quote templates
  • 1 contract-for-services template with e-signature
Start My Recon

Built for you

Custom Build Options

Need something built around how you work? Let's talk.

Let's talk

We will map it to the way your business actually runs.

Schedule a 15-Minute Call

Every plan starts with a 14-day free trial. Month to month, cancel with 30 days' notice. Setup fees are not refundable. Phone calls, texts, dialer time and AI usage are billed separately based on usage.

If you've read this far

If you've read this far, you already know this is about more than software.

You know what it feels like to miss a call and find out that job went to someone else. You know the kitchen table at 10 PM. You know the look on your kid's face when you're there, but you're not really there.

I built Patriot Business Systems because I was tired of watching good owners live that way. We set up your Business Command Center with you. You don't get a login and a "good luck." You get a system that answers, books, follows up, and asks for the review, so you can run jobs and still make the game.

Every plan starts with a 14-day free trial. Month to month. If it isn't a fit, you can walk. No long-term contract, and no hard close from me or anyone on my team.

When you're ready, book a 15-minute call, or look at the plans and pick the one that matches where you are. I'll be here either way.

Don Ross
Founder, Patriot Business Systems · East Troy, Wisconsin

What Our Clients Say

See all reviews on Google

"We've done over 800 real estate transactions. We researched 4 CRMs and tested two before finally moving away from Podio. Patriot Business Systems is legit and the clear winner for us not only because it has all of the functionality that we need to nurture and follow up with leads, but also because of excellent customer support. We highly recommend this platform for investors, wholesalers, even land flippers and developers."

J
Jeremy R.
Google review

"Don knows our industry better than any other provider of systems or automation ... a true wizard when it comes to that stuff. On top of his tech abilities he is super dedicated to helping small business owners get clarity. I highly recommend the Patriot Business team."

S
Steve C.
Google review

"This is the best CRM on the market. The built in follow up system has made us a lot of money. Don is very responsive and always willing to help and advise us."

J
Joe L.
Google review

"I was a Salesforce user for 20 years, but when I left corp America for REI, I needed a fresh CRM. Beastmode has it all and the squad jumps in when you need it. There may be cheaper solutions...but not better I have found so far."

J
Jasson F.
Google review

"Don and Patriot Business Systems really knows his stuff when it comes to real estate CRM, integrations, industry knowledge, and marketing know how. He has his ear to the ground and is a great resource. Recommended!"

K
Kyle D.
Google review

"One of the best crms to date. Not only has this streamlined our business with fully built in follow up automations but I can keep tabs on any prospect from beginning to end. Not only that but the support offered from the team is unmatched. I have nothing but the best to say about beast mode CRM."

J
Jonathan M.
Google review

"I've been using this service for 5 years and it's been excellent. I'd recommend in a heart beat to all my friends and colleagues."

P
Paul D.
Google review

"The team is amazing and really helped me run an efficient operation in my real estate business!"

C
Coney D.
Google review

"Best crm we have ever used. If you are looking to grow your business exponentially give them a try."

M
Matthew D.
Google review

Locally Based.
Personally Invested.

Headquartered in East Troy, WI - right in the heart of the market we serve every day.

  • AddressEast Troy, WI 53120
  • Phone(262) 500-4903
  • EmailEmail us
  • HoursMonday to Friday, 9:00 a.m. to 5:00 p.m. CT
View Google Business Profile ↗

Tell us about your business

Send a note and we will follow up. You can also book a 15-minute call anytime.

Everything You Need to Know

We build business systems for home service companies nationwide including HVAC, plumbing, roofing, landscaping, junk removal, cleaning, pest control, pressure washing, garage door, tree service, gutters, remodeling, water damage restoration, and pool/spa services. We also serve real estate investors, real estate agents, and auto detailers.
Outpost is $27/month and Recruit is $97/month, with no setup fee on either. Recon is $297/month plus a $997 setup fee. Command Center is $497/month plus a $2,497 setup fee. Every plan has a 14-day free trial and is month to month, with 30 days' notice to cancel. Calls, texts, dialer time and AI usage are billed separately based on usage.
Command Center includes 6 AI agents built on Grok. We custom set them up for your business and industry on your own Grok account, for roles in your business, so you stay in control of the account.
Outpost is live in 24 hours. Recruit and Recon take 48 hours. Command Center takes 72 hours. We handle the setup so you can keep running your business. If your plan includes texting, phone carriers have to approve your business before texts can go out. Once we submit your number, that typically takes 5 to 7 days.
Yes. We serve home service businesses nationwide. While we started in Southeast Wisconsin and have deep local knowledge of Milwaukee, Waukesha, and Walworth Counties, our system works for any home service company in any market across the U.S.
We are not just a software company. We are business systems builders. Every account comes with white-glove setup, a local SEO-optimized website, pre-built automations, and dedicated support from our team nationwide.
Yes. Through our Yellow Letter HQ partnership, you can send personalized handwritten-style letters and postcards directly from your business command center.